Source
r/HPReverb•
Arfman2

Information about preorder from Bestware

Just received this email:

Hello (name)

We would like to inform you about the status of your HP Reverb G2 pre-order.

HP has informed us that the Reverb G2 is currently being equipped with new, improved lenses in the production process. This upgrade will further increase the quality of the product, but according to HP it is accompanied by a slight delay in the initial delivery to all dealers. Based on the new availability date communicated to us by HP, we expect your order to be shipped by the end of October.

Due to the increased number of inquiries and in order to be able to help you as quickly as possible, we ask you to reply to this e-mail and refrain from other contact channels.

Best Regards, Your bestware team

Posted Sep 2, 2020, 12:39 PM UTC

4654
ronnie_s•

I am fine with this. My current 1070 isn't strong enough to push the res that this headset can do (especially in something like MS Flight Sim 2020), so I will be trying to get one of the new 3 series Nvidia cards, which I suspect will be sold out everywhere and in low-ish supply (due to Covid, etc)

If I can get the headset + card before Xmas I'll be happy. On top of that, if the lens are an improvement, great. I don't mind genuine small delays in products in order to make sure they are the best possible unit.

13
Ahland3r•

Same boat but I'm really hoping they release a 3080 ti with more VRAM as well. I think that would be the sweet spot.

5
kobriks•

I'm 90% sure they didn't reveal 3080 ti to boost 3090 sales, and have a little surprise once AMD reveals their cards. It will most likely be a $1000 card that is just as good for gaming as 3090.

1
Ok_Administration270•

That’s the card I’m getting

1
ReeR_Mush•

The 3090 is barely better for gaming, tho

1
djgrahamj•

I'd rather have it sooner no matter what card I have. Many games will be fine with a 1070.

5
astroreflux•

Nah id rather have a product that's ready, and my aftermarket 3080. Wouldn't even put it on with a 1070 personally, as much as i appreciate the good times with that card.

1
djgrahamj•

Well yes, it being ready is a prerequisite.

2
astroreflux•

Yeah true youd think thatd be a given.

1
bleak_december•

Didn’t get anything (ordered at Amazon) but they are not that good with pre-order notifications. If it’s not happening this month, I am happy with the delay as beginning October I am receiving the biggest of gifts. Baby on my way!

7
NiceGuy60660•

Congrats! Can you even imagine newborn videos in VR?!

2
Arfman2OP•

Congratulations! That's even bet6than a new VR HMD :)

1
astroreflux•

Debatable

3
Arfman2OP•

Haha, no way

2
KobraKay87•

Yes, also got this mail. End of October is fine for my, as I have my birthday in October and would have my annual present to myself covered with the G2 then.

But more interesting: How would they further improve the lenses? Bigger sweetspot? Godrays were seemingly already almost non existent.

5
wheelerman•

All of the youtubers reviewing these things mentioned issues with things like chromatic aberration and HP has stated that the lenses aren't final. I'm guessing this is just them finalizing the lenses--they were still in the final prototyping phase a couple of weeks ago

3
MasterElwood•

On Pcvr CA are normally corrected via software

1
werpu•

probably bigger sweetspot, i dont care if this is the truth then it is a nice goodie worth waiting for. It is not a Valve index like situation where people are getting their headsets atm which ordered end of may.

2
ksh_osaka•

" Reverb G2 is currently being equipped with new, improved lenses in the production process. This upgrade will further increase the quality of the product" company-speak for "someone in production fucked up big. This time we use the transparent plastic for the lenses, not the black one..."

1
djgrahamj•

Damn I was looking forward to those sweet blacks

1
CMD_Shield•

I got a similier email from bestware, but in mine they also mentioned a shift of transport responsebility. They told me that they won't ship it, but it will get send directly from hp and will improve shipping delay by 3 - 5 days.

I don't know if this is more of a regional thing or you didn't include this in you post.

4
Maroko1•

Probably regional thing. I do not have any info about direct shipping in my mail.

1
Arfman2OP•

No, it didn't mention that.

1
Center_of_Projection•

same here

1
Angel-OI•

When did you order? I pre-ordered it about two weeks ago from bestware and I got no email after the initial confirmation. That said though, even two weeks ago they had "shipping end of october" on their product page and in the confirmation itself (at least for Germany).

edit

Well, I lied. I checked my phone right now just to be sure and: the email came in a few minutes ago

1
MasterElwood•

Same shipping change here (Vienna, Austria)

1
werpu•

No problem with this, better lenses, is always good, did not expect anything in september anyway.

3
nickhod•

Also got this. I'd rather them take longer and have a good launch, not a repeat of the G1 launch.

3
Arfman2OP•

Same here!

3
xdrvgy•

Pimax horror stories: They realized the lens prototype wasn't feasible for mass production and downgraded it for consumer units. Not saying this is the case for Reverb G2, just thinking.

3
Arfman2OP•

shudder

1
Isometimesfly•

Hrmm, no email here, but did speak to them a couple of days ago where the representative mentioned a similar time frame.

2
Maroko1•

I just received the mail too. End of October would be great though.

2
nothingname1•

got the same email. but more interesting: new improved lenses? =o

2
NickelDare•

I wonder if the new lenses are also made together with Valve.

2
FineSkinLeather•

Damn I was hoping against reason for it to come sooner 😭 at least I should have my 3080 by then

2
BasedFrogcel•

Ordered my G2 through Connection.com yesterday and haven't got an email like this. But new, better lenses sound cool.

2
TechnoBill2k12•

I ordered mine back in the beginning of August and have only so far received the "Thank you for ordering" email, also from Connection.com (Steam sent me there, so I figured it was a good place to buy it)

1
BasedFrogcel•

I see. Well there shouldn't be anything to worry about since Connection.com obviously doesn't have any G2 headsets yet, so we're not gonna be getting some inferior version. All the other retailers got notified by HP that better quality lenses are being added to all production models once finalized. So we should be good no matter what :)

1
Vrask•

just because its delayed doesnt mean it wont still arrive badly like the g1. guessing next year is when the real production units will be out

2
Bloodypizza•

Got the same mail.

1
optimal_909•

Same here.

1
maxstep•

So exciting! Yay HP!

1
Dragias•

No email for me

1
easy_ci•

Got the email 2 hours ago.

But sounds more like: its getting delayed but we give the customers a good "reason" to calm them down. We will see...

1
MasterElwood•

Can't be delayed without a official shipping date.

1
adamo1139•

At least we got some hard official date, this is awesome. I'm happy to wait 2 more months, no issue at all for me.

1