Best consumer bank in Oz?
So I'm moving to Oz in a couple weeks. I need to open a bank account but I know nothing about banks in Australia.
In the US, I would normally prefer to open an account at a local credit union, or a smaller bank since they usually have more favorable policies and are less likely to treat me like an expendable customer.
Anyone have any thoughts on banking choices?
Posted Aug 15, 2011, 6:29 PM UTC
ING Direct, Orange Everyday transaction account.
No account keeping fees.
No ATM fees on withdrawals above $200.
No branches but you can use post offices as bank branches in Australia.
Yup, fantastic till you need to make a cash deposit. Or when you need to issue a charge reversal on your account and they tell you "Sorry, we dont offer reversals for fraud protection on your visa card"
Go to a post office, deposits are instantaneous. I've done this multiple times.
Where are you getting this from? This is from the ING website
It was a chargeback. After about 8 phonecalls later they finally agreed to do a chargeback. I had to fill out a whole stack of paperwork, it took 3 months for it to actually get reversed. So I was out of pocket for about $400. Last time I had to do it with westpac money was refunded after one phonecall and was avaliable in my account within 2 days
Chargeback and fraud protection aren't the same thing
Is that rue about the fraud protection? We're looking at getting a homeloan with them with an associated Debit card. Nobody said nothing about no no fraud protection!
ING is great until something goes wrong. I only had a debit card with them with no overdraft (cards gets refused when account is empty). Well, I moved out of the country and spent all the money on the card, only to have them notify me like 2 years later that I've spent about $1000 more than I had in my account and I now owed them about $2000 since they were charging 40% per year penalty interest rates. :/