PSA for anyone still without Comcast internet

I DM’d Comcast Cares on Twitter in addition to calling them to report I still have an outage. My cable is disconnected so they need to re-attach it. The support person on Twitter told me that they could do a daily check in on my account & keep me updated with information.

“This will allow us to keep a closer tab on the order and request updates on it. We will be able to let you know if there has been any movement on the ticket.”

I know it’s not much, but at least it’s something.