r/Ubiquiti•
Rumbaar

Unifi Protect and rogue/maligned smart detection recordings

Question

In the last 2-4 days, I've had rogue smart detections become stuck or being triggered and lasting for hours. They appear as black boxes in the Unifi Protect UI and when you click on them they don't usually play. But when you view them in the detail view, they show as having long record times (some are 2+ hours long).

  1. Is anyone else getting these (my storage isn't full, but it's approaching capacity before it has to start purging old records)?
  2. Is there a way to delete these rogue entries? As they either don't work or link to wrong entries or stop others from recording.

I've since removed all smart detection zones and rebooted the cameras (a firmware update didn't seem to help).

Posted Mar 30, 2021, 12:42 AM UTC

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