New Firmware Update Roborock S4 and my Support Case

hello my friends,

I have a Problem with my S4. After a few minutes of cleaning I get error 10.
Filter is wet or too dirty. Change the filter or wait bla bla bla.

Ok. I changed the filter to a new one. Really new. Out of the box. Hurra Robo is running a few minutes and again error 10.

I cleaned robo outside wirh a towel and inside with a classic vacuum cleaner on open side where the filter fits on.

Ok, error comes later. The error prompts after 20 minutes. I tried then another filter. Same issue.

I read on reddit that the S5 Firmware has a broken firmware which can make problems with the result in error 10.

Today, I opened a support case at amazon and received at first resetting instructions which I have to do before I get help.

Now I get a firmware update badge in the roborock ios firmware.

Now I will try the suprising update for a possible solution.

Excuse me, for my broken grammar. I thought a english post should help more readers with same problems than a german one.

I stay in contact with you!!

A screenshot will give more infos about the update.