Source
r/mintmobile•
WilsonFlips

Wifi Calling Trial woes...

I just purchased a trial sim for Mint, hoping to switch over. Activated Mint to discover I have no Mint service at my home. Zero signal. So I tried to activate Wifi Calling to see if that would be a reliable enough solution for my situation, only to discover that Mint won't allow you to try Wifi Calling during the trial. They flat refuse to enable it on their end. I've talked to customer support twice now to no avail. They say their policy is that I have to buy a full plan first in order to try wifi calling. But I'm not willing to buy a full plan, and port my number over, until I know I will actually have reliable service at home.

Does anyone know why this wifi calling/trial policy is in place?

Posted Sep 8, 2021, 9:40 PM UTC

111
modece1•

It's always been like that. You need to have an actual account to turn on/use WiFi calling, which you can't do on a trial SIM.

If you're getting zero signal wherever you're at using whatever phone you're using, Mint probably isn't for you IMHO.

1
WilsonFlipsOP•

There are no providers that work well at my home address. So I'm basically left looking for a provider that has stable wifi calling. Right now, I'm using Google Fi -- and it does not.

1
modece1•

Ahhh, well, the only option would be to buy a plan. If it doesn't work, they have a 7 day refund policy.

2
rizwankCo-Founder at Mint Mobile•

I suggest trying this.

1
8inches4uBB•

You probably have a locked phone

1
WilsonFlipsOP•

It's unlocked. Drove it out into the city, activated it fine. Just have no signal at home. And Mint has stated they won't enable wifi calling for trials. It's just their policy *shrug*

1
Curside805•

Have you update APN

1
Bedouin69•

you might want to check to see if your phone is certified to work with mint wifi calling feature here https://www.mintmobile.com/features/wifi-calling-text/

1
[deleted]•

[removed]

1
jtownwnc•

Wifi calling's never been available on a trial SIM AFAIK. I'm sure they have reasons and I'm sure I'd think they're lame reasons.

What phone are you using? If it's a common one, someone here can probably confirm that they're successfully using wifi calling on that model.

I've used wifi calling on Mint on several phones from different manufacturers and it's been reasonably reliable. A few times a year, it won't connect at home and I have to toggle airplane mode or restart the phone to get it working. Less than once a year, it's just not worked at all until I tried again the next day. Call quality's been as good as a land line on my phones. It's my preferred call method even tho I have a decent cellular signal at home.

1
SkyScoutGaming•

You can try us mobile gsm. They have monthly pricing. And from what I heard the gsm LTE sim has wifi calling.

0