You’re number five or six today. [Earlier threads](https://www.reddit.com/r/oculus/comments/r2urga/new_fb_account_banned_minutes_after_setting_it_up/) have good info but the short of it is:

* Making a second account was a logical attempt but it’s against the rules. You are now slightly less likely to be able to have the situation fixed.  
* Contact **Oculus Support**. They are the only ones who can help you. 
* If they do not help you by the end of the headset’s return window, return the headset.

Just contact Oculus support and explain your issue.

made a Facebook account to play i was able to log in to the oculus app and play on my oculus quest 2 but later I found out my Facebook was suspended for no reason and long story short I factory reset my oculus and made a new Facebook account but when I was logging in to the oculus app it says do you want to merge your accounts popped up didn’t know if this oculus account will get banned

So today I bought a oculus for Black Friday