Source
r/Intune•
TechGy

Windows Health Monitoring & Endpoint Analytics Not Populating

Has anyone else had the issue where they've configured a device configuration profile for Windows Health monitoring, checked Windows Updates and Endpoint Analytics and included a group of Windows devices and the only thing that populates in Endpoint Analytics is the Work from Anywhere score, despite all devices showing as successfully receiving the policy? Just wondered if anyone had ideas for next steps before submitting a ticket for it

Posted Feb 17, 2022, 12:56 AM UTC

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MagicHair2•

Are you business or enterprise 365 plans?

2
TechGyOP•

Microsoft 365 Business Premium. Based on the documentation, the way I read it, we can use Endpoint Analytics, just not Proactive Remediation

1
EmptyBasil1481•

You followed these instructions here?

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TechGyOP•

Yes, although after another look I need to verify that the Connected User Experiences and Telemetry service is running - that may be part of the problem and I just noticed that in the documentation. Otherwise, I followed every step listed there

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Edit: Just verified that the service referenced above is running and set to Automatically start

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inspirem3world•

I'm assuming you have setup the CSP deployment?

https://docs.microsoft.com/en-us/mem/intune/configuration/windows-health-monitoring

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MagicHair2•

I’m pretty sure we messed around with this and it doesn’t work with business despite what the docs say.

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Simong_1984•

This requires Windows 10 Enterprise I believe. Business premium only provides 10 Pro

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scombe•

Afraid not true we have pro machines this works on

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Simong_1984•

You're right. I tried this last year and it simply wouldn't work on anything but Enterprise but just enabled it again after your message and it seems to be working :)

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Lastsight2015•

How many devices you have in total? I think you need a minimum of 10 windows devices.

1
Anonn_Admin•

Did you ever manage to figure this out?

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TechGyOP•

It's working now. I believe it may have been one of a few things that fixed it - making sure that there's a Windows Health Monitoring policy configured in Intune, the Windows DiagTrack service is set to automatic and running, and that the machine has its telemetry level set to allow at least Basic level for it to function

2