Source
r/archeage•
366df

GMs letting players change factions via Customer Service

Discussion

Hello dead subreddit. Yesterday 24.3.2022 our archeage community was shocked by huge bombshell news.

A player on EU EVO server Ardenia was depirated because he asked a GM nicely in the customer support. Imagine that. At worst it's favouritism, at best it's incompetence / admins bypassing game mechanics.

Has Kakao Games hit a new low publishing this game? You might as well start asking Kakao to regrade your items via Customer service channels "because you have failed it so many times"

What are your thoughts?

Posted Mar 25, 2022, 6:58 AM UTC

1929
qtish•

When Kakao employed ex Gamigo GMs, who were neglecting their ingame duties by allowing rampart rmt, botting and cheating, who were known to be selling gold through G2G to cover cost of Trions lawsuit, then I realized Kakao has no idea what was happening with a game before they took over publishing rights.

In my mind, hiring any Gamigo GM is same as employing ex inmates to be police officers.

6
366dfOP•

Personally, I don't even care about the rmt, bots or any other bullshit even if they went unchecked. What Kakao is doing with this game is straight out of a sketch show. They are straight up antagonizing their players with their decisions. There's no communication, no transparency, just utter incompetency or even maliciousness.

It's truly wild to witness how fucked up you can be in your business practices and still stay in business.

3
Educational-Seaweed5•

They probably learned from Chris Roberts’ Star Citizen.

1
Boyce-Codd•

Jo whats wrong with Star citizen? Havent heard anything bad so far. Please let me know, I‘m curious.

1
Educational-Seaweed5•

I'm probably not the best person to ask. I'm pretty negatively biased these days.

TLDR: it's a mismanaged, stagnant, overpromised disaster that has become something of a fraudulent business model. And it's still in pre-alpha after 11 years and half a billion dollars (with something like 500+ employees/contractors and 5 offices around the world).

1
rasamalai•

I’m still waiting for my ezi’s glider to be returned... they’ll probably do it the day after my account expires...

At this point I’m wondering if they’re killing the game on purpose.

5
RichBatman•

Update: player was returned to pirate.

5
Tyedal76•

The game's been dead since Unchained launch. When Kakao continued to provide the same awful content loops that's plagued the game since launch the last nail was driven into the coffin.

This is just one in a long series of bumps as that coffin falls into a grave.

This is the baseline for how this game will be handled and will continue to be handled. No repercussions, no betterment, just disappoint. It's the same with how Nexon manages and runs Maplestory. The only way to win is to not play.

Combined with the announcement of Archeworld, any sense of respect the Archeage IP had is entirely gone.

The game was fun when I played in Alpha/Original Launch. But it's been a corpse propped up for years, this is the Gamigo cycle on full display.

3
LlexX_AASourceKyprosaEU•

Not fair ofc, but this whole exile system is a total garbage, they should just bring back a reworked player nations already.

2
Loganik•

Kakao hit a new low for publisher 3 days into their most recent FS. Absolutely the worse publishers to date, honestly miss gamigo and sad to say even trion.

2
Dilated88•

You're very good at exaggerating. 1 player getting let out of pirate by 1 GM to avoid a bad mechanic of waiting 30 days to unpirate is not "GMs" letting "players" change factions, much less "You might as well start asking Kakao to regrade your items via Customer service channels".

2
366dfOP•

It's a dangerous precedent to set, no? Every other player had to go through the bad mechanic or stop playing the game for 30 days altogether and someone gets to bypass it by being buddies with the GMs (or incompetence)

It's exaggerated in the sense that you get one try once a month but then again, it's chance just like regrading.

Pirates are a faction just like any other.

It's not like I'm hiding something, it's Kakao games who are hiding these things. If said person didn't have such a big mouth we would have never learned of this backroom deal.

1
Mundane_Limit_3492•

Stop playing this shit game. At it’s core, it’s great, but it’s never been handled properly.

2
366dfOP•

Bruh why are you here?

1
Mundane_Limit_3492•

Was on my popular page.

1
Rinzzler999:shadowplay: :battlerage: :witchcraft: retired happily.•

getting a faction change =/= gear upgrades, you guys have no spine lol, this is such a non issue.

1
pzpzpz24•

The exile quest is RNG. Regrading is RNG. There's only a semantic difference.

It is an actual issue, a huge one at that, it is the game managers directly intervening with the games mechanics. If this one player didn't have such a big mouth, this would have never been discovered by the playerbase. Imagine the implication, you can do backroom deals with the game management for getting your way. Does that sound like a non issue to you? After you, as a game publisher do something like that, what credibility do you even have anymore? What else has Kakao done for someone through customer support as long as they asked nicely? (besides change OTHER peoples nicknames in game)

It doesn't matter if the exile system is terrible, you can't just make exceptions for just one person. It sets a precedent. If other people wanted to leave the pirate faction they had to play the roulette or not log in for 30 days (in a game that is subscription based)

3
Rinzzler999:shadowplay: :battlerage: :witchcraft: retired happily.•

Gms have been doing shit like this for years, you act like this is the first time they've done something even remotely shady, restoring items, giving people credits/apex, restoring gold,changing guild levels, pushing zones to peace or war, etc. One player going to a different faction even if the system is right is such a non factor. Like is this your first mmo? Of course this is a non issue. It's so much a non issue I would have been surprised if a gm didn't grant this simple request....

0
pzpzpz24•

So many characters, but no actual argument. You've been fed shit for so long that you've developed a taste for it, have you?

3
Rinzzler999:shadowplay: :battlerage: :witchcraft: retired happily.•

Says the one still playing lol, argument is this is nothing new worse has happened and he'll even this very thing has happened multiple times in the past.

You must be new here. You either deal with it, or move on simple as that.

2
Pandaman922•

This is just common for games that are nearing the end of their life. What they weren't counting on was people noticing and talking about it.

I can't blame them though. They just want to do whatever they can to keep loyal players around.

1
366dfOP•

This kind of behavior will likely result in the opposite reaction. Since the other loyal players did the change with game mechanics as intended. How would they feel? It wouldn't be the first time people quit because of terrible decisions made by Archeage publishers.

1
Basket_Chase•

Couldn’t you already un-pirate before? Have you guys even played an mmo before? I’m surprised the gms even listen enough to take the time out to do that. God forbid they help a player with something like that and not just sit staring at the trade outlets all day asking every multiboxer what scripts they’re using. I imagine this player changed factions mistakenly or didn’t understand the cooldown prior and so the Gm just rolled back the faction change for just that character. What’s the problem?

-3
dragunityag•

You could only un pirate if you don't log in for a month.

While the system is bad and definitely needs to be changed. It's pretty unfair that you can circumvent the games mechanics by asking a GM to edit your character.

5
Caekie•

Wrong. That is a method but there is another purely RNG daily quest you can attempt everyday to try to exile off of pirates if you want.

0
jsvago•

took me 3 attempts to leave that faction in a ded server

2
RichBatman•

lmao so wrong.

4