How did you manage to solve this problem? I sent them all information to proof that i was the one using the account and still they can't unlock my account.

Thank you, it would seem the older search results, whether addresses or advice, are all outdated!

Amazon.com doesn't really do customer service via email anymore (outside of a few issues). You'll need to chat/call.

When you can't get into your account, you can call, but I also like to try sending requests in text, especially when calls are yielding no results.

None of the common emails suggested online work anymore. I tried:

cs-reply@amazon.com
cis@amazon.com
primary@amazon.com

Immediate bounce backs. Is there one that works somewhere out there?

Is it no longer possible to email Amazon about an account issue?