Bought a second hand SG450 rev1. Was assured it was working. However, connecting a vga monitor shows absolutely nothing. Connecting to com port shows nothing. It’s like it just can’t get to a boot state. Display shows Sophos Protection. What am I missing here? Is there some sort of full reset that can be done?
Posted Jun 27, 2022, 12:41 PM UTC
Do you see any output if you connect the monitor to the device using HDMI / VGA cable?
This is probably a hardware failure. You may need to log a support case and they shall process the RMA
Currently i can't find any info about the CPU used in the SG450 but lower end SG Rev.1 where affected by the Intel C2000 bug. Have seen many devices fail because of this.
Any time I’ve seen a unit do this it’s toast.
I have a feeling that it might be fubar also. Thanks everyone.
If only power led glows without ssd and status, try with replacing CMOS battery.
try to reimage the device using bootable usb drive