iPhone 12 not connecting to CarPlay

Solved

Hi All,

I’ve got an iPhone 12 Pro Max with iOS 16.0.3, in the last couple of weeks I’ve struggled to connect my phone to CarPlay in my car. When I plug my phone into the cable it will start charging but on the infotainment screen it doesn’t connect automatically and when I press connect it just thinks about it for a moment then says can’t connect.

I’ve tried it in another car as well and when I try connect it up the infotainment screen just goes blank (I also used a different cable in the other car). I also tried making sure that the screen time settings allowed CarPlay and I’ve “forgotten” and reconnected multiple times.

My latest thought was that the software in the cars might need updating but one is a hire car that is going next week when I get a new car. The other car is a 4 year old work vehicle so I’m guessing the cars software might not be up to date.

Any help would be appreciated!

Edit: I sorted the issue. It was the vpn I have installed on my phone that was interfering with the connection. I disabled it and reconnected and CarPlay is back to working as normal now.

Posted Oct 13, 2022, 7:13 PM UTC · edited

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