Has anyone notice in the last number of years, the customer service in the beauty industry has decreased massively?
I’m conscious that the beauty industry is largely serviced by women, and I love hairdressers/nail techs/ beauticians in a big way but in the last few years I’ve noticed that the standard of service has plummeted. I remember going to the hairdresser with my mam, and seeing her get coffees and a magazine and her hair/nails whatever was always such a pamper day. Now it feels like a military operation where I’m the nuisance, who is also going to get overcharged. I live in a small town, always have been great at tipping and up to this point, being loyal to the places i went, bu
