LetgoApp

Hi everyone. We know letgo has gone through some big changes today so we wanted to drop this FAQ in here to help walk through everything. If you have any further questions or need help with the transition please reach out to our team here. We're happy to help.

What is OfferUp?

OfferUp is the largest mobile marketplace in the U.S, with over 90 million app downloads and millions of buyers searching for great deals every day. Founded in 2011, the company's iOS and Android apps have been in the top five most popular shopping apps lists for more than three years. 

Our free app is designed to make buying and selling quick and easy. Once you create and set up your a

In this unprecedented and uncertain time, we want you to know that the safety and wellbeing of our community is our top priority. Here’s what we’re doing in response to the outbreak of COVID-19 to help protect not only the buyers and sellers like you on our marketplace, but our own team around the world.

Prohibiting sales of high-demand supplies

It’s more important than ever for everyone to have equal access to the things they need. To curb selling practices that may limit equal accessibility to high-demand items, we’ve temporarily banned the sale of supplies like medical face masks, hand sanitizer, disinfecting wipes, and

We’ve made a big change to our user reviews that’s going to make it even easier to build your reputation and learn more about other buyers and sellers before you make a deal.

Now buyers and sellers will have a week to review each other after an item is marked as sold - and they won’t be able to see each other’s reviews until they’ve both been submitted or the seven days have passed.

Basically? You’ll get to give and receive more honest reviews in less time, so you can grow your rep and get a better idea of who you’re talking to!

You can check out more details about our new user reviews over on our blog, or update your letgo app to take a look for you

Hey - team letgo here! Just wanted to introduce ourselves. We love reading about everyone’s finds on here, but we also know that people post questions about the app and their experiences using it, so we figured we might as well make ourselves useful!

Mostly, that just means we want to be a resource for anyone who has questions or concerns - so if you see a response from us, you’ll know it’s coming from letgo! We might share exciting news of our own from time to time, too, so keep an eye out.

Also, just so it’s handy, here’s where you can find the letgo FAQ, and you can always reach us at [email protected], too!

Android: http://bit.ly/1rwClK4 & iOS: http://bit.ly/1VPMqhP