Ok-Chipmunk-6325

I ordered a refurbished MacBook and wanted to return it after setting the Mac up and signing into my iCloud and such. I did all the steps to return, like unlinking the device from my iCloud. However, when I tried to erase all the data on the device and bring it back to the “Hello” screen, I had problems. It said I must change the security boot something (I honestly don’t remember the name) setting, but to do that, I had to set a firmware password. On the website I bought it from, it said that I need to turn the firmware password off to return it. Ultimately, I was confused and asked customer support for help because I had also gotten stuck on the Recovery page and it wouldn’t let me go back

I just ordered a refurbished 2019 MacBook Pro with the touch pad. The fan starts running loudly super quickly and my battery went from 100% to 55% within about 30 minutes, despite the battery life saying “normal” in settings. My roommate has the same computer and the same problem with the fan, not sure about overheating. I was wondering if anyone else has the same problems with this model. I have 30 days to return it and need to know if I should get another. I understand it’s refurbished, but I bought a 2017 MacBook Air from the same website and had none of these problems even though it was an older computer.

Thank you for any replies!

I just ordered a refurbished 2019 MacBook Pro with the touch pad. The fan starts running loudly super quickly and my battery went from 100% to 55% within about 30 minutes, despite the battery life saying “normal” in settings. My roommate has the same computer and the same problem with the fan, not sure about overheating. I was wondering if anyone else has the same problems with this model. I have 30 days to return it and need to know if I should get another. I understand it’s refurbished, but I bought a 2017 MacBook Air from the same website and had none of these problems even though it was an older computer.

Thank you for any replies!

I just ordered a refurbished 2019 MacBook Pro with the touch pad. The fan starts running loudly super quickly and my battery went from 100% to 55% within about 30 minutes, despite the battery life saying “normal” in settings. My roommate has the same computer and the same problem with the fan, not sure about overheating. I was wondering if anyone else has the same problems with this model. I have 30 days to return it and need to know if I should get another. I understand it’s refurbished, but I bought a 2017 MacBook Air from the same website and had none of these problems even though it was an older computer.

Thank you for any replies!