Source

StarMech

u/StarMech

r/ConnectWise•

Auto add tasks to ticket based on criteria

Manage

Hello everyone. I've been trying to find a way that I can have tasks automatically added to a ticket based on a few criteria, namely the company, type, subtype, and item.

I know that auto templates are close to what I'm looking for, but there's no way for me to check if it's a certain company. I've also looked into workflow rules, but I simply can't wait 10 minutes for it to run. I reached out to CW support, and they said it isn't possible. :[ But I am always doubtful of what any chat support says, so here I am.

I guess to completely explain what I'm looking for: say I get a new ticket in from ABC Company to offboard a user. I change the type, subtype, and item (for example, Admin / User /

40
r/webdev•

setTimeout and setInterval bug me

Discussion

Maybe someone else has complained about this before. Maybe I'm just crazy.

setTimeout(() => {
    //Code
}, 1000)

The time being at the end after everything. Why? Almost everywhere else has conditioned me to believe it should be

setTimeout(1000, () => {
    //Code
})

I have thought about this for years and decided to get it off my chest. I feel better now.

I also don't do this for a living, so feel free to tell me why I'm wrong.

38