I received an AWS account suspension message at around 4am this morning.
The message claimed they were unable to verify my account. The account has all current information, a current email, phone number, address, credit card details, etc. There are no past due bills or amounts.
My site was running for several days, when suddenly I received the suspension this morning. I logged a ticket immediately but am hearing nothing back and there is no apparent way to actually speak to a human being.
Is there a way to get this escalated so that I can provide whatever verification details are being requested, which I never received a request for?


