I live chatted customer support today about my Fast & Free tight. They've stretched out and don't stay up anymore. In the past, I've been able to set up returns via live chat with no problem, but the last two times have been no luck. They've changed their policy and tell you just to go into a local store. Bummer. Just wanted to let everybody know.
From my chat this morning:
Live Chat: Based on the nature of your return, I suggest taking your items into your local store for review. Our store educators are best equipped to deal with these types of issues and can see what you are experiencing firsthand. A return will not be set up through the GEC.
Me: Ok, I can ta