Today, I would like to rant. A simple rant. See, today was a cacophony of confusion for me regarding one person:
John McFamous. Someone calls me at around 5ish AM stating that Mr. McFamous needs his reservation pushed forward by a day. Sure, whatever, we're booked up and it's not a huge issue since rooms are basically legal crack in our neighborhood and everyone wants some. So no fees, everything waived, etc. etc.
Then she drops this, "Now, given that Mr. McFamous is a well known VIP I'm sure everything will be ready upon arrival."
Hesawuttothewhonow?
I respond, nonchalantly, because I've written this person off as full of shit and not actually very important (hint, if I can't immediatel