derped

Last week, I had a large item (bicycle) shipped to me, expected delivery Tuesday. Given the value, it requires a signature and I knew I’d be at work Tuesday. With this in mind, I had the shipper request a hold at my local center Monday AM with an eye to pick it up Tuesday.

Now it’s Thursday and I keep getting bounced between the service center and nearby (5 min drive) smart hub. The last two days evidently it’s gone on a joy ride on the truck, without delivery attempts as per the hold status. Critical care has been involved but no one seems able to actually to locate my package. I’m trying to remain patient with the staff at the centers but it’s starting to get pretty frustrating that no o

Had 2 larges and 2 mediums left.

In Powder Springs, check ATLUTD instagram for details

Samsung was supposed to send me a replacement phone (I'm on vacation) to my hotel 5 days ago. Wouldn't you know it, they just got it out yesterday and it got held up in Memphis of course. I leave to go home tomorrow.

Long story short, they told me that they would just send me a new replacement direct to my home address once they see that fedex has the original shipment returning to the origin. From what I gather, the original shipment is in a container somewhere in memphis currently.

What's the fastest way to get this heading back to the sender so I can order a replacement to my address? Or do I just need to ask the hotel receiving department to refuse shipment. Can anyone help?

This week my phone completely stopped vibrating...no haptic whatsoever, even after a factory reset. Afraid I might have to send my phone back for a warranty replacement. Has anyone else had or heard of a similar issue?

Does anyone know how to get access to the service menu through the dialer? Specifically for the unlocked version? All the codes that have worked on previous Samsung phones do not work for me.