I'm in the market for a new vacuum cleaner, and one of the things that I've found in my research is that Miele and Riccar have significantly higher breakage rates than, say, Shark. Here's a survey Consumer Reports did on breakage rates and customer satisfaction.
Obviously, Shark vacuums are terrible, and I don't want one - but it did lead me to ask:
What is it about the vacuum cleaners like Riccar or Miele that makes owners have a higher rate of satisfaction? Reliability is something that's important to me, and I was hoping that someone might be able to shed some light on this for me.
