Last year I did a major renovation to my house's main floor. The tile I installed I got from an (major) online seller.
The shipment came on two pallets. The smaller pallet (about 300 sqft) of the total 750sqft I ordered are all defective. They looked ok for a month or two after install but then quickly began to fade. I've gotten a few estimates to replace the defective tiles (labor only) and they all have been between $2500 and $3300. The seller agrees that some of the tiles are defective, but has is only (so far) willing to pay $500 for labor/damages.
My question is: What is customary in a situation like this? How much should the manufacture pay?
One thing driving up my labor cost up to
