maxstrike

u/maxstrike



r/Charlotte•

I scheduled an appointment with Justin at Sunstoppers at the South End location. I accommodated their calendar in spite of it being an inconvenient time and location.

I arrived a few minutes early and discovered that they just rolled in a walk in customer even though my appointment was clearly on their computer screen. They literally just pulled the car into the bay. So after taking time off from work they got greedy instead of honoring their appointments. After complaining to the manager at their main office, he said they don't turn customers away.

So what is the purpose of an appointment?

Finally I posted a bad review and the owner tried to gaslight me saying they were slightly behind a

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r/americanairlines•

My luggage was lost going from LAX to CLT. Got an email to go to the baggage desk for help. The guy was so engrossed playing with his phone that he wouldn't help. As I was dealing with AA today I noticed that playing on the phone and ignoring customers happened several times today. What is going on? Where is management?

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