I've been a customer with GFuel since 2019 and have had no complaints until this past month.
There's been a few times I've attempted to redeem points only for them to be lost because I tried to use them on a BOGO. GFuel couldn't do much for me, the codes were gone to the abyss and I never really fought too much for it because I didn't have proof.
With the new website they launched suddenly all of the codes I've attempted to redeem show up in my rewards but are unusable for some reason. I reach out to customer support on Aug 19 and get strung along by the email team for a few weeks with them taking 2 to 3 days to respond each time.
Eventually I read on here that someone called them dire
