Recently there was a planned outage, according to the email: "This is just one example of how our next-generation Xfinity network is evolving to get smarter, faster, and more reliable. Our most current information has us doing work in your area on 09/02 and 09/03...".
Now the connectivity is back, but upstream bandwidth did not change.
I also don't see the 2GBps plan offered for my location, but maybe the web site update is pending.
Either way, would love if someone can check whether I can get better uplink now or in the near future.