Network is dropping

My network is consistently dropping in the evening, around 5-7 times a week. I tried troubleshooting on the app and it doesn’t give me any options. The devices are all hardwired with Ethernet. I tried to access the system logs from the xfinity gateway and they do not generate.

I would like to have a technician come out and investigate the quality of the cables, I live in an old building and suspect the jack might need to be replaced.