RAM upgrade results
I bought the cheapest 4 gig RAM upgrade I found on Amazon for my DS-218+, and am happy to report that it works perfectly. In addition to the normal NAS functions, I'm using docker to host a dot net core app and the additional RAM is a big improvement. The specs are: NEMIX RAM 4GB DDR3L-1866 Memory PC3-14900 SODIMM -- fyi, I don't work for this company.
Posted Jan 10, 2019, 8:09 PM UTC
Save original ram otherwise they will not support you.
Eh, not entirely true seeing if you have to RMA it, they will tell you to pull all the RAM out anyways before sending it in for repairs.
I think they usually prefer you do not open the unit before sending it back. They just ask that you remove the drives.
What are you talking about? RAM is user serviceable on that unit.
Ah. I was unaware.
For RMA, yes. But if your system crashes or becomes unstable (due to 3rd party RAM) it could be a part of the troubleshooting process and they may not be able to help if you don't have the original module for reference testing in this process.
This is simply not true. If memory is right spec and passes memory test they will support you.
From past experiences they would not support me unless I had stock ram in my device. May have just been the individual I was working with
Could be. They recently ( within last year I think) restructured support and apparently hired a bunch of new people and for a while support quality went down. But then it returned back to normal (And I happen to use their support a lot, mostly due to hardware/software issues that I keep stumbling upon due to not exactly common use cases). Not even once they brought up the fact that I have non-synology memory; all they ever asked was whether I ran memory test, and then went straight to triaging issues..
Edit: and it would be crazy to do anything else -- memory spec is defined by CPU vendor, not Synology, and Synology do not make memory, they slap their sticker on ADATA parts. So they have zero say on interaction between CPU and RAM. As long as it is within specs that CPU can support and passes memtest it's all good.