Source
r/MarvelStrikeForce•
UnlikeClockwork

YoYo Offer - Still A Debacle

Discussion

https://www.reddit.com/r/MarvelStrikeForce/comments/eou5qt/new_offer_blantently_false/

https://www.reddit.com/r/MarvelStrikeForce/comments/es79gp/yoyo_offer_shenanigans/

Previous Post:

It's now been well over 2 weeks and Customer Support has settled in on, "You bought it after it was fixed" YET it's corroborated by many replies it wasn't actually fixed. The "fix" was a 2 Slingshot Orb offer put in the same place. The original offer was moved to the bottom until removal at reset.

​

Here's the thing - I don't want something ridiculous. If I bought it after it was fixed, but it really wasn't, I still just want my Yoyo 2 Star Unlock. I shouldn't have to argue that I bought an different offer when it's clear I didn't.

If you changed both offers in Google Play to "Offer LXXXII" then you cannot tell me I bought the wrong offer. Spent the money. I would not have bought the offer if it were just two Slingshot orbs. A pricing error, cool, great. Just let me request a refund. This one makes no discernible difference to progression and I hate that this continues.

Posted Feb 5, 2020, 4:47 PM UTC

1615
cosmiclegion•

I am still waiting to receive the items I paid for almost TWO FRICKING WEEKS AGO (after the problem they had with the iOs store).

This is incredible, I can't understand what are they waiting for...

8
SakeviCrash•

More reasons to not give them any more money. I bought a different offer back when they had the iOS purchase problems and I've yet to receive what I paid for.

Customer service was an worthless, endless loop despite screenshots, etc.. I gave up and got my money back from the Apple store.

Never again....

7
UnlikeClockworkOPUltron•

I think the worst is they responded this past time with a "Sorry this is how you feel" but I wasn't feeling. I was factually showing them that they told me I was effected, wasn't, hadn't figured out compensation, wasn't, was, and am not effected. I've been bounced back and fourth so much and only one of us has our story straight.

2
HugeReddit•

I work in a large box retail store in the US. If I posted a sign that said, 50% off item, and then when they went to buy it found out it wasn’t 50% off, I would be legally obliged to honor that sale.

A lot of people seem to be ok with FN being terrible at their jobs, but I for one think you are in the right 100% and shouldn’t back down. Call cerebro or zeeks out for it everyday until fixed. They messed up and you deserve to get what THEY STATED CLEARLY in their offer. Bait and switch is a dirty business practice.

5
ChorizoSandwich•

So you bought the offer even though you knew what you were buying as you mention in your 1st post? Depsite FN being real shady and infair here, I do believe you called it upon yourself if you knew you wouldnt get the 2 star Yo-Yo. Did you just buy it to be able to use it against them to get a 2 star yoyo as possible compensation?

Also: you can just refund it through google play or apple store.

4
UnlikeClockworkOPUltron•

I knew I was buying a 2 Star Unlock. It is within that thread that questions the validity of the offer. They hadn't "fixed" it yet but said they did - and even when they said they did, they just moved the original offer to the bottom.

1
AdamLocke3922Crossbones•

Refunds through google play get you banned

1
ChorizoSandwich•

Have done it a few times whenever there was a misleading or false offer. You wont get banned unless you go refunding every purchase just to get the free stuff. Of course google or FN will then take action.

2
BaitAndSwitchMSF•

False advertising, bait and switch tactics, and other abuses suffered by the MSF players for two years would have resulted in several lawsuits already if this was a brick-and-mortar store.

2
chunhim•

agree

1
Kollmian•

Honestly I saw that offer and was like typo whatever. I knew it wouldn’t get you a 2 star yo-yo so I passed. It’s your own fault if you thought 2 yo-yo orbs would get you a 2 star. Also read tos they state they don’t do refunds that you have to go to apple or google play.

0†
Hydecka84•

Yes I did read, both now and when the offer came out

You read it as a guarantee. That kind of wording is used regularly in many areas to suck people in. You were sucked in

In no way does it say guarantee a 2 star unlock. You inferred that incorrectly

Again just move on as you’re not getting any compensation

-1
UnlikeClockworkOPUltron•

If you did read then you would've seen this:

Per Comment from the CMCM_ZeeksFoxNext Community Specialist6 points·20 days ago

This wording was indeed incorrect and those that purchased it before we changed it will be receiving compensation to their in-game mails within the next few days.

​

It was still pushed to the bottom. It was not changed, just moved. They put a different offer in place of it at the top.

I bought when it would have been a two star unlock. They're claiming I bought the other offer. I did not.

And no, I will not "move on". This is another added reason onto the strike.

4
Hydecka84•

They’re not doing anything about this as there is nothing to do

Their statement doesn’t say guarantee an unlock, you indeed could unlock her from 2 orbs. Anyone who bought this offer was also aware that it wasn’t a guaranteed unlock as the math was very easy to work out

Please stop clogging things up and just move on

-2†
UnlikeClockworkOPUltron•

No, their specific offer I bought says you unlock a 2-Star. Please read the previous posts I linked.

1