I had to RMA a Nest Cam IQ Outdoor that had the 5 day subscription on it, and once I got the new camera, I am being told that I can only sign up for the new plans, which dont have continuous video recording (for less than $120). That means for someone who has only 1 camera, I would now have to pay $120 to get any video recording, when I used to pay $50 for it. This is a subscription change that I would not have had to change if I kept the original camera, but the RMA process doesnt allow you to transfer subscriptions.
The support rep I am chatting with doesnt understand the loss in functionality, and keeps trying to push these inferior (for my situation) products.
 
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