Thought this was odd and wanted to get a second opinion before moving on. Our bill (Performance Pro Internet only) jumped from $44.99 to $64.99 starting next month, and when we called billing to point out that the same speed FIOS in our area is $39.99 -- $5 cheaper than we were paying before -- the rep didn't even try to keep us, just went right through to cancellation of service.
Which I didn't mind, upselling being one of those things everyone complains about, but I was a little surprised. We'd prefer to stay Comcast customers, as we have been for years, and expected at least some consideration of that, but...nope.
Curious if there's anyone we can talk to who might actually negotiate. Ho
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