So I had a really hard time logging into the new Empower site. I finally figured out that my username for the free dashboard changed from a username to my email address. Note that I have another non-free account with Empower from a former employee that wasn't actually in use. But perhaps the name collided or maybe everyone switched to email instead of username?
I don't know but I was just about to give up on the whole thing. I'm posting just in case someone else is in the same boat and somehow missed whatever it was we were supposed to have read/gotten that informed us of the changed. I hadn't expected something basic like the username to change so perhaps I just overlooked it even when