outdatedopinion

Our flights were canceled in March, they forced us to take a voucher for the flights (and they did extend the time so it lasts 12 months)

We just called them and asked for a cash refund but they refused saying they cannot give refunds after the voucher has been issued.

Their scam (yes it is a scam) works this way. They sent us an email roughly a month before the flight was scheduled stating "...one or more of your upcoming flights with Jetstar may have been impacted". They then suggested we ask for a credit voucher which we did. Now to the scam part, when they sent that email they hadn't actually officially cancelled that flight yet, so I was in fact asking for a credit voucher for a fl