CSR - healthcare account
📢 Company: Microsourcing
📢 Location:  Libis, Quezon City
📢 Setup: Hybrid
📢 Salary: 31k to 40k (may change depending on the recruiter)
📢 Start date: Will be discussed by the recruiter
For equipment: Will be discussed by the recruiter. Having your own is a plus
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Requirements
- Patient Interaction & Support
- Serve as the primary point of contact for patients, family members, referring physicians, and hospital staff via phone and other communication channels.
- Provide timely and professional responses to inquiries and concerns.
- Assist patients with navigation of clinic processes and services.
- Appointment Scheduling & Coordination
- Schedule and confirm patient appointments for pulmonary and sleep consultations.
- Ensure accurate and timely booking across multiple providers and locations.
- Manage cancellations, reschedules, and follow-ups efficiently.
- Data Management & Documentation
- Collect and enter patient demographic, medical, and insurance information into the EMR system.
- Maintain accurate records and update patient files as needed.
- Assist in preparing reports and supporting documentation for clinical staff.
- Administrative Support & Communication
- Process referrals, prescription refill requests, and other administrative tasks.
- Communicate effectively with internal teams to ensure seamless patient care.
- Handle incoming and outgoing calls, emails, and messages professionally.
- Compliance & Confidentiality
- Adhere to HIPAA guidelines to ensure patient privacy and data security.
- Follow internal protocols and procedures for patient interactions and record-keeping.
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To start your application, go here: https://forms.gle/pPK1ycVi31R1A1NH7
Questions? DM lang po!!
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Posted Dec 13, 2025, 5:26 PM UTC