Chicago Outage

Hi there! Have you checked the staus center to see if there is an interruption in the area? You can do so here: https://comca.st/31e5Qaj

We have made changes to keep employees safe so response and call times may be longer than usual. For immediate assistance, check out the Xfinity Assistant. You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support.

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

[removed]

Removed due to Rule #4: No “I’m having an outage” posts — While part or all of your services might be out right now, this doesn’t necessarily indicate there’s an issue in your area. We understand the when your services aren’t working (especially when you need them the most), it’s frustrating for everyone. However many posts like this rarely include the information we need to be of full assistance and don’t provide benefit to the community as OP intends. Area-wide service impacting events will be acknowledged in the My Account app and in the Status Center. If the outage is impacting customers nationally, we’ll create a Service Alert post and pin it to the top of the sub. To avoid having your post removed under this rule, be sure to include how long you’ve been without service and the troubleshooting steps you’ve taken to verify this isn’t impacting just your service. Including screenshots of the My Account app or Status Center (sans your personal info) indicating an area-wide issue are very helpful.