Edit: I'm American, Californian, doing research. And formatting, damn you formatting!
I've been reading up on the test kits being used to detect SARS-CoV-2, and a bit of information I can't seem to track down is how accessible these are to hospital staff, how regularly they are used, and under what criteria a case is considered to be confirmed and reported.
Some context: I am in the frustrating position of trying to explain to my own parents why I'm on lockdown and won't come to family dinners. To make matters worse, my mother had watched one too many videos of "civilian investigators" claiming that cases are being over-reported or that there isn't a virus at all.
In the interest of doing