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In a few weeks I'm going to be starting a new job with a local MSP as an outside network technician. I'll essentially be doing all on the onsite work for clients. This is a huge step for me as I've been an in-house jack-of-all-trades network admin/ IS manager for the past 17 years, 15 with the same company. Does anyone have any advice for transitioning into this role? What should I expect? Has anyone else been in this position? Any input would be greatly appreciated.

In a few weeks I'm going to be starting a new job with a local MSP as an outside network technician. I'll essentially be doing all on the onsite work for clients. This is a huge step for me as I've been an in-house jack-of-all-trades network admin/ IS manager for the past 17 years, 15 with the same company. Does anyone have any advice for transitioning into this role? What should I expect? Has anyone else been in this position? Any input would be greatly appreciated.

Hey guys. I apologize if I'm not posting this in the correct location, but hopefully I can get some input. I'm trying to figure out if my salary is in the ballpark of what it should be. I know that's a loaded question but I absolutely no frame of reference.

I live in WNY and have been an IS Manager with my current employer, who is in the telcom industry, since 2005. I received my associates degree in 2003 so this is only my second job. I am IT "guy" 2 of 2 supporting 100+ users. The users are both onsite, working from home, and remote offices and there's about a 50/50 split between contact center agents and backend users. I support all of the network infrastructure and hardware, and all